F.A.Q's
* Learn more about our online shop
* Frequently Asked Questions
* Pricing And Discount
* Payment Options
* Tracking Your Order!
Frequently Asked Questions.
What is a default shipping address?
What is a default credit card?
Can I have more than one billing address?
Can I have more than one shipping address?
How can I add a shipping address to my address list?
Can I delete an address from my address list?
How do I make changes to an address in my list?
How do I check the status of my order?
How do I cancel an order?
How can I place an order without using my credit card?
Minimum order?
What is a default shipping address?
The default shipping address is the address to which your order will be shipped unless you select another shipping address for the order. Sorry but NO C.O.D service it's available.
What is a default credit card?
You may have specified more than one credit card in your PayPal account information. The default credit card is the card that will be charged with the value of your order unless you select another credit card to be charged for the order.
Can I have more than one billing address?
No. You cannot have more than one billing address. But you can change your billing address by editing it on your PayPal account.
Can I have more than one shipping address?
Yes. You can specify as many shipping addresses as you want.
How can I add a shipping address to my address list?
To add a shipping address, click on Account Info on your PayPal account. The details of your account are displayed. Click on the Add New Shipping Address button to add a new shipping address.
Can I delete an address from my address list?
Yes. You can delete any address, but you could change it by editing it.
How do I make changes to an address in my list?
To edit an address, click on Account Info. The details of your account are displayed. Click on the Edit button below the address that has to be changed.
How do I check the status of my order?
To check the status of an order it's very simple, you will be sent via e-mail, MySpace message, etc. the tracking number for your order, then you can go to the usps.com webpage or here and track your order by entering the tracking number. The order details will be displayed along with the tracking number for the shipment made.
How do I cancel an order?
To cancel an order, you must contact our customer service by telephone or email and they will give you further information.
Can I place an order without registering a PayPal account?
Before you place an order with us, you may want to register with PayPal.com services, this way you can pay with any credit card you want, even your bank account, we believe PayPal it's the safest way to pay online. We understand how valuable your time is and the PayPal registration has been designed to take up not more than a few minutes of your time. Once you have registered, you don't need to give your address and credit card details on future visits to our shop. This will save you the trouble of entering this information on every purchase you make from us, all credit card and bank information it's safe on the PayPal web server, we do not keep any credit card or bank info. in our system.
How can I place an order without using my credit card?
You can also pay by check or money order, but this method it's very slow, since you will have to send the check or money order via postal service and the order will take more time to get to you. You may send your check or money order to our mailing address, for doing this type of payment you must also print our order form and send it with your payment, If you need any further assistance, please contact our Customer Service Department.
Minimum order?
Minimum order it's $150 for the US & $250 for International Customers, any order that not meet this minimum will be rejected, sorry, shipping it's always free, as long as you meet the minimum order.
RETURNS
• Returns can be made up to 7 days after you receive an item
that is defective or incorrect.
• You agree that you will examine your shipment within 7 days
and any claim will be made within that time.
• We apologize for any defect in products and assure you we will do our best to remedy all problems.
• Defective items will be either replaced or repaired at no charge. No refunds.
For fast friendly service call 1-787-805-2787, please have your invoice #
• You need a Return Authorization Number for any returns
These items are Not Returnable for Credit:
Printed items, inks, needles, body jewelry, medical supplies, videos and CD's are sold as is and are not returnable for credit.
Items that have become contaminated or may have become contaminated, such as:
Sterilizers, Ultrasonic Cleaners, Power Supplies, Grips, Tattoo Machines, etc., must be disinfected prior to servicing and have no visible soiling.
Items returned with visible soiling or ink stain will be charged a
$50.00 disinfecting fee.
Save special packing material if a return is necessary. Returns must be in undamaged original packaging. If original packing is damaged there may be a service fee of $15.00.
Returns must be made in boxes or padded mailers that offer protection for the items returned.
Never return anything in a plain envelope. (For example, jewelry.) If you send jewelry in an envelope and the mail smashes it or tears it from the envelope no credit is issued. Use a mailer package or box.
There is no compensation available for items damaged in transit.
Privacy Statement
@ Xtreme Body Arts you can shop with confidence. All information we collect is kept strictly confidential and will never be sold, lent or shared to a third party. All information we obtain is used strictly to process orders. You can shop with confidence!
Pricing And Discount
The price for each and every item on our online store has been carefully decided to make sure that you get the best deal in town. We also offer huge discounts on almost all the listed items. Of course, there are other ways to get more for your money, for example:
1- When you buy $250, you will get a FREE TATTOO MACHINE..
3- Help us spread our word, for example, we have a code for a banner that you can place on any website, MySpace, Facebook, etc., when you do an order we will check out the site that you add the store to, you will have to tell us on the special instruction after you submit your payment where it's the code placed, for example MySpace, Facebook, etc., and we will give you a FREE GIFT. For this option you don't need a minimum, but the gift will be chosen depending on your order size. YOU WILL GET A FREE GIFT AS LONG YOU HAVE THE CODE ON YOUR PAGE, YOU WILL HAVE THE FREE GIFT EVERY TIME YOU DO AN ORDER WITH US!
Payment Options
Our prefer method it's of course PayPal, but if you want, you can pay with a money order or a check. If you need any further assistance, please contact our Customer Service Department.
Tracking your order
If you know your order number, go to usps.com, go to tracking order and enter the tracking. To track the shipment, you must go to the web site of the shipping carrier, if you do not have the tracking number, please e-mail us, we will email it to you asap, you can also track it here.